Before you decide, understand how AI agent setups work, what the real costs are, and exactly what we set up for you. No hidden costs, no surprises.
↓Your agent setup connects you, an AI model, and every platform you use — in one system running 24/7.
Your agent can also connect to:
Many people confuse the two. Here's the real difference you need to understand before making a decision.
We believe in complete transparency. These are all the costs you need to know before getting started — no surprises later.
This is Steadigital's service fee to install, configure, and integrate your agent. It covers all technical work, security hardening, and integration with WhatsApp or your chosen platform.
Your agent needs an AI model to think and respond. Each interaction uses a small amount of API credit. You register your own OpenRouter account and top up directly. Steadigital does not handle this money.
| Task | Model | Cost |
|---|---|---|
| Simple FAQ | Gemini Flash | ~RM0.01/100 msg |
| WhatsApp standard | Claude Haiku | ~RM0.05/100 msg |
| Complex reasoning | Claude Sonnet | ~RM0.50/100 msg |
Your agent needs to run on a server 24/7 — like renting a shop for your agent. Steadigital recommends the best providers and sets it up for you. You pay them directly.
*Oracle Cloud free tier is suitable to start. Professional package and above — first month VPS covered by Steadigital.
| Package | Setup Cost (once) | Monthly Cost After Setup |
|---|---|---|
| Personal Agent | RM499 | RM35–75/mo (API only) |
| Starter Business | RM799 | RM50–130/mo (VPS + API) |
| Professional | RM1,799 | RM50–130/mo (month 1 VPS free) |
| Business Pro | RM3,499 | RM70–180/mo (3 months VPS free) |
Monthly costs are estimates. High-traffic businesses may pay more, low-traffic businesses may pay less. We help you monitor and optimise.
This isn't just technical — it's about trust, security, and your freedom as a business owner.
When you hold your own API key, your agent's conversation data does not pass through any third party — including Steadigital. Everything goes directly between your server and OpenRouter. This is important for businesses handling sensitive customer information.
You pay OpenRouter at the real rate — no markup, no commission to Steadigital. You can monitor usage in your OpenRouter dashboard and set spending limits to avoid surprise bills.
If you ever want to switch providers, top up credits, or change to a different provider — you are free to do so. Your agent belongs entirely to you. No lock-in whatsoever.
Steadigital guides you step by step during onboarding. Here's a quick preview:
Your agent stack still needs the right AI models behind it. Here's what you need to know.
Think of the agent stack as the robot's body frame — it has hands, feet, and a system. The AI model is its brain. Without a brain, the robot can't think or act. Steadigital configures your agent with an optimal combination of models to save costs without sacrificing quality.
| Tier | Model | Used For | Estimated Cost |
|---|---|---|---|
| 🟢 Economy | Gemini Flash 1.5 | Heartbeat, simple FAQ, quick tasks | Nearly free (~RM0.01/1,000 msg) |
| 🔵 Standard | Claude Haiku | Daily conversations, follow-ups, WhatsApp standard | Cheap (~RM0.05/100 msg) |
| 🟠 Premium | Claude Sonnet | Complex reasoning, report drafts, deep analysis | Moderate (~RM0.50/100 msg) |
| ⚪ Fallback | GPT-4o Mini | Backup if Claude hits rate limits | Cheap (comparable to Claude Haiku) |
Not every cheap model is suitable for production agents. Models like Gemini Flash-Lite and GPT-4.1-mini are too weak for the tool calling and multi-step reasoning that agents require — causing them to behave erratically or fail to complete tasks. Steadigital selects models based on real-world experience, not just choosing the cheapest option.
A transparent, structured process so you know exactly what's happening every step of the way.
You complete our free assessment (10 questions, around 5 minutes). Our system analyses your answers and suggests the 3 most suitable agents for your situation.
We contact you via WhatsApp to discuss the agent recommendation, confirm the exact scope of work, and answer all your questions. You know precisely what will be built before making any payment.
You set up an OpenRouter account and top up credits (we guide every step). We provision the VPS and install your agent stack in a secure, hardened environment.
We fully configure your agent — personality, memory, skills, and automated workflows. Then we integrate with WhatsApp or your chosen platform and thoroughly test every function.
Your agent is fully ready. We conduct a walkthrough session according to your package to show you how to monitor and use it. You pay the remaining 50% and receive all documentation.
Honest answers to the concerns most frequently raised by prospective clients.
Agent stacks are actively maintained software, so updates can occasionally cause minor issues. That's why we have Managed Care — we monitor, update, and fix things before they affect your business. Without Managed Care, you'll need to manage it yourself or contact us for ad-hoc work.
This is a real risk if the agent is configured without optimisation. Too-frequent heartbeats or large contexts can silently raise costs. Steadigital sets spending caps in your OpenRouter dashboard and alerts if usage exceeds the limit. Managed Care clients get quarterly API optimisation.
Yes. Your agent can run on infrastructure you control, so data does not need to sit inside a generic third-party chatbot cloud. The AI model receives text to generate a reply only and does not permanently store your data. Steadigital security-hardens every setup: firewall, sandbox, no ports exposed to the public internet.
That depends on how you configure it. Some businesses are transparent, others configure the agent with a persona that feels very natural. A well-written agent feels natural in both English and Malay. We don't encourage deceiving customers — but the choice is yours.
Yes. Your agent can have new workflows, skills, or integrations added at any time. Existing clients get a 20% discount on additional work. All changes are tested in a staging environment before being deployed to the live agent.
A great and honest question. Because your agent runs on infrastructure you control with your own API key, you lose very little if you ever decide to move on. The agent keeps running. You can hire another developer or manage it yourself. No lock-in with Steadigital whatsoever.
Why your choice of setup partner matters for an agent that actually works long-term.
| DIY | Cheap Freelancer | Steadigital | |
|---|---|---|---|
| Setup time | 15–40 hrs yourself | 2–5 hrs | 3–7 days (we do it) |
| Setup cost | RM0 (your time ≠ 0) | RM180–820 | RM499–3,499 |
| Security hardening | ❌ | ❌ | ✅ |
| Smart model routing | ❌ | ❌ | ✅ |
| Post-setup support | ❌ | ❌ / Very limited | ✅ 14–60 days |
| Documentation | ❌ | ❌ | ✅ |
| Malay language support | ❌ | ❌ Usually not | ✅ BM + English |
| Managed Care | ❌ | ❌ | ✅ RM199–899/mo |
| Risk of agent breaking | 🔴 High | 🟡 Medium | 🟢 Low |
Without regular servicing, your car can break down on the road at the worst possible moment.
What can happen WITHOUT Managed Care:
Agent tooling changes over time. Some updates change how integrations work. Without monitoring, you may not realise your agent has stopped functioning.
Growing context, frequent heartbeats, or unoptimised workflows can silently raise API costs from RM50 to RM200+ per month without warning.
Security issues still need regular patching. Without maintenance, your agent is exposed to risks that could compromise your business data.
Agents running for a long time without maintenance can experience memory overflow — causing the agent to forget important instructions or act outside its configured scope.
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